Service and Support
Our local team of qualified engineers is dedicated to keeping your equipment running safely and reliably.
Keeping You Moving, 365 Days a Year.
At Stairlifts Scotland Ltd, we don’t just install lifts; we look after them for life. We understand that your stairlift is more than just a piece of machinery—it is your independence. That is why we have built one of Scotland’s most responsive service networks.
With over 30 years of experience, our polite, uniformed engineers are experts in diagnosing issues on all major makes and models (including Access, Handicare, Stannah, Otolift). Whether you bought your lift from us or not, we are here to help.
Our Core Services
Expert maintenance for stairlifts, ceiling hoists, and platform lifts — covering everything from urgent breakdowns to annual safety inspections.
Urgent Repairs and Breakdowns
Fast fixes when you need them most. If your lift stops working, you shouldn't have to wait days for a solution. Our engineers carry a massive stock of spare parts in their vans, allowing us to fix many common faults on the very first visit.
All Major Brands Covered: We repair straight, curved, battery-operated, and electric chain-driven lifts.
Cost-Effective: We always look for the most practical repair solution, never pushing for unnecessary parts.
Local Response: Our Glasgow-based team covers the entire Central Belt.
Annual Servicing and Maintenance
Prevention is better than cure. Just like a car, your stairlift needs an annual check-up to ensure it is safe and reliable. Our comprehensive 25-point service checks everything from the battery health to the safety sensors.
Safety Certification: Essential for peace of mind.
Prolong Lifespan: Regular oiling and adjustment keeps your lift running smoothly for years longer.
Priority Booking: Service customers get priority access during busy periods.
Specialist Hoist Care
Specialist Hoist Care (LOLER Testing) For ceiling track and mobile hoists, safety is non-negotiable. We provide rigorous inspection services to ensure your equipment meets legal safety standards.
LOLER Certified: We conduct thorough lifting equipment inspections (LOLER) required for care environments.
Load Testing: We verify that motors and tracks can safely handle the required weight.
Sling Inspection: We check fabrics and clips for wear and tear to prevent accidents.
Complete Peace of Mind Plans
For total reassurance, we offer our comprehensive 365-Day Service Contract. For a low annual fee, you become a "Priority Customer," ensuring you are never left stranded.
Why Join?
365-Day Cover: Access to our emergency line every single day of the year, including Christmas and Bank Holidays.
Priority Response Promise: Call us before 12 noon (Mon-Fri), and we aim to be with you the very same day. (95% success rate).
Reduced Rates: Contract holders enjoy discounted labor rates and parts.
Ready to book your repair or service?
Don't wait until a small squeak becomes a breakdown.
Whether you need an urgent repair today or want to set up an annual safety plan for peace of mind, our team is ready to help.
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